Last Updated: 07 August 2025
At Eagle Eye Group Ltd, trading as Eagle Eye CNC ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookies Policy explains how we collect, use, and safeguard your data when you visit our website, www.eagleeyecnc.co.uk (the “Site”), or engage with our services.
1. Information We Collect
We may collect the following types of information:
- Information You Provide Directly: When you contact us through our contact form, email, or by phone, we collect the information you provide, such as your name, email address, phone number, and any project details or files (including 2D/3D models) you include in your message.
- Information for 3D Scanning Services: For 3D scanning projects, we may collect personal data if the object being scanned is a person (for figurines) or contains personal identifiers. We will always obtain explicit consent before undertaking such work.
- Information Collected Automatically: Our servers may automatically record information created by your use of the Site, including your IP address, browser type, operating system, and usage statistics.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To respond to your inquiries, provide quotations, and to carry out the fabrication, scanning, or printing services you have requested.
- To Improve Our Website: To understand how users interact with our Site, enabling us to enhance its functionality, content, and overall user experience.
- To Comply with Legal Obligations: Where required by law, we may use or disclose your information to comply with a legal obligation or a request from law enforcement.
3. Cookies and Similar Technologies
What are Cookies? Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience.
How We Use Cookies: We use cookies to analyze website usage and traffic via Google Analytics. This helps us understand what content is popular and improve the overall performance of our Site.
- Analytical Cookies: These cookies are used by Google Analytics to collect anonymous information about how you use our website. This information is used to help us improve the way our website works.
Managing Cookies: You can control and manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
4. Google Analytics
We use Google Analytics to help us analyze how users interact with our Site. The information generated by these cookies about your use of the Site (including your IP address) will be transmitted to and stored by Google. Google will not associate your IP address with any other data held by Google. You can opt-out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
5. Data Security & Retention
We take the security of your information seriously and implement reasonable technical and organizational measures to protect it. We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Rights
Under UK data protection laws, you have rights regarding your personal data, including the right to access, correct, erase, restrict, or object to the processing of your personal information. To exercise any of these rights, please contact us using the information below.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party websites you visit.
8. Changes to this Policy
We may update this Privacy and Cookies Policy from time to time. We will post any changes on this page and encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this policy or our privacy practices, please contact us at:
Email: EagleEyeCNC@gmail.com
Address: 105 Walton Drive, High Wycombe, Bucks, HP13 6UA, United Kingdom
Phone: +44 77945 76986